Frequently Asked Questions

The Gordana app is available for download on both the App Store (iOS) and Google Play (Android). You can also access Gordana via your web browser on any device. Simply search for 'Gordana Learning Companion' and install it or visit the web version.

After downloading the app or accessing the web version, click on 'Sign Up.' You’ll be asked to provide your name, email, and create a password. You can also sign up using Google or Apple accounts for faster registration.

Gordana is available on iOS and Android smartphones and tablets, as well as through your web browser on any computer or mobile device. Make sure your device is running the latest version of the operating system or web browser for optimal performance.

Gordana offers short daily sessions designed to reinforce the key concepts your child is learning in school. Each session includes interactive exercises tailored to your child’s needs, taking only a few minutes each day. Sessions can be completed via the app or the web version.

Yes! Gordana provides a real-time progress dashboard where you can monitor your child’s achievements, strengths, and areas where they need more practice. This feature is available both in the app and on the web version.

Gordana covers core subjects like math and reading, as well as other foundational skills. We are continuously adding more subjects to help provide a well-rounded learning experience for your child.

Go to the settings section in the app or the web version and select 'Learning Preferences.' Here, you can adjust your child’s grade level, subject focus, and any specific learning needs to ensure personalized daily sessions.

Navigate to the 'Account' section in the settings menu of the app or web version. You’ll be able to update your email, change your password, or connect your account to a different sign-in method.

Yes, your Gordana account can be synced across multiple devices, including through the web browser. Just log in with the same account on each device to continue where you left off.

Gordana offers a free tier with limited access to daily lessons and features. For unlimited access, you can subscribe to Gordana Premium, which includes full access to all lessons, subjects, and features, available across both the app and web.

To manage or cancel your subscription, go to your app store’s subscription management section or manage it via the web version. For Apple users, this is in the App Store under 'Subscriptions,' and for Android users, it’s in the Google Play Store under 'Payments & Subscriptions.'

Gordana accepts major credit cards, PayPal, and in-app purchases via the App Store, Google Play, or web-based payment systems.

First, ensure that you’re running the latest version of the app. If the issue persists, try restarting your device or reinstalling the app. If you’re using the web version, try clearing your browser cache. For further help, please contact our support team through the 'Help & Support' section in the app or web version.

Ensure that notifications are enabled for Gordana in your device’s settings. If you’re using the web version, make sure browser notifications are enabled. You can also customize which reminders and notifications you want to receive in the 'Settings' section.

We appreciate your feedback! You can report bugs or send suggestions directly through the app or the web version by visiting the 'Help & Support' section and selecting 'Feedback.'

You can reach our support team via email at support@gordana.com or through the app or web version’s 'Help & Support' section. We aim to respond within 24 hours.

Yes! Gordana offers resources for parents to help them support their child’s learning journey. Check out our blog and resource center for tips, guides, and activities, available both on the app and web version.